Nurses

Tech inefficiencies, piles of (electronic) paperwork, and increased patient volume contribute to burnout of primary care physicians, study finds

Mary Cunningham — Tue, 30 Jan 2024 18:11:13 +0000

Tech inefficiencies, piles of (electronic) paperwork, and increased patient volume contribute to burnout of primary care physicians, study finds Mary Cunningham Tue, 01/30/2024 - 13:11

In This Story

Debora Goetz Goldberg, PhD, MHA, MBA

Burnout is an occupational phenomenon that results from chronic workplace stress, according to the World Health Organization.

Burnout often includes emotional exhaustion, negative feelings or mental distance from one’s job, and a low sense of accomplishment at work. COVID-19 increased feelings of burnout in primary care physicians, and a new study, sought to understand primary care clinicians’ perspectives on burnout during the COVID-19 pandemic, the causes of burnout, and strategies to improve clinician well-being.

Debora Goldberg

Inefficiencies of electronic health records systems and high levels of documentation contribute to burnout, according to clinicians participating in a recent study led by Debora Goldberg, associate professor in ��AV’s College of Public Health. Other contributors to burnout included high patient volume, staffing shortages, and expectations for responding to patient emails and telephone calls. Most participants also described the need to work after clinic hours to complete documentation.

“The results of this study provide an in-depth view of participating clinicians’ experiences and perceptions of burnout and other mental health challenges. These viewpoints can improve awareness of the issues and strategies to improve the health and well-being of our clinician workforce,” said Goldberg, the principal investigator.

Most of the suggested strategies to improve clinician well-being were changes at the organizational level and included increasing efforts to improve work-life balance, enhancing the use of team-based care models, optimizing electronic health record functions, providing accessible mental health services, granting additional administrative time to complete documentation, and increasing institutional awareness and recognition of the issues surrounding burnout.

Additionally, clinicians reported experiencing traumatic events during the pandemic and in some cases reported both burnout and depression. The study findings align with previous research that reported primary care physicians indicated dramatic increases in their workload since the beginning of the pandemic and an escalation in staffing issues, both contributing to an increase in burnout and stress among clinicians.

This research was funded by the Health Resources and Services Administration, Health and Public Safety Workforce Resiliency Training Program (1 U3NHP45404-01-00), and ��AV College of Public Health Intramural Pilot Study Funding.

“Anxiety, COVID, Burnout and Now Depression”: a Qualitative Study of Primary Care Clinicians’ Perceptions of Burnout” was published in the Journal of General Internal Medicine in November 2023. Tulay Soylu from Temple University; Carolyn Faith Hoffman, a Mason doctoral student; and Rachel E. Kishton and Peter F. Cronholm from the University of Pennsylvania are co-authors.

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coronavirus; covid-19

Research

Mason Momentum

This Mason Nurse makes an impact one patient at a time

Mary Cunningham — Tue, 02 May 2023 19:41:39 +0000

This Mason Nurse makes an impact one patient at a time Mary Cunningham Tue, 05/02/2023 - 15:41

From the MAP Clinics to virtual reality training and the Student Nursing Association, Bachelor of Nursing student James Kim graduates prepared to be a great nurse.

James Kim with children he met on a mission trip

The next Mason Nurse is ready for the challenge. James Kim will graduate in May 2023 with his Bachelor of Nursing, ready to pass his board certifications, and begin his job in the adult observational unit at Inova Fairfax Medical Campus. In addition to his motivation, excitement, and preparation, he credits his experiences in Mason’s nursing program for preparing him to reach his goals as a nurse. Kim wants to help underserved communities by providing the best standard of care and supporting patients as individuals.

“Growing up I always loved helping people and the best profession that allows this, in my opinion, is nursing,” said Kim. “During my time in the program, I was able to directly and positively care for individuals, which made me realize the benefits and impact that I could have on my community one person at a time.”

Hands-on experience is a cornerstone to a Mason Nurse’s education to help improve and inform their practice. Students work with the culturally diverse patient population in the northern Virginia area, which provides them with the necessary skills to deliver health care to underserved populations.

“Mason’s Nursing program has access to local hospitals and clinics that give us privileges to gain hands-on experience with actual patients instead of manikins. We also have an amazing faculty that has extensive knowledge in different specialties, but also the basic foundations of nursing,” said Kim.

At the Mason and Partners (MAP) Clinics, Kim was able to practice what he learned in real-world scenarios with real patients. The School of Nursing operates several MAP Clinics, interprofessional bridge-care model free clinics that serve the uninsured and refugee community within Prince William and Fairfax counties in Northern Virginia. Kim provided vaccines to children and taught others to do the same, performed assessments independently, and lead students as a charge nurse.

“This opportunity with our MAP Clinics is important because of the different skills that you utilize and practice outside of the hospital setting. I was able to directly handle an individual’s care and communicate with my peers. This helps students build more of their communication and assessment skills which in turn is beneficial for clinicals in the hospital,” said Kim.

Kim is focused on using his skills to help individuals in underserved communities and is excited to make a difference. He sees his future nursing job in Inova’s adult observational unit as another way to have a positive impact on more patients. Kim describes the unit as similar to the emergency department’s fast-paced atmosphere, which will allow him to strengthen his previous nursing and critical thinking skills in a medical/surgical setting, and his evidence-based skills.

During his BSN program, Kim also participated in virtual reality (VR) training during his pediatrics rotation. The VR training complimented his in-person experiences by helping him feel more confident in his skills. The College of Public Health’s VR and Simulation Labs allow students two practice scenarios that “challenged us to utilize knowledge taught to us from our lectures,” according to Kim. He found it beneficial to have the instructors guiding him whenever he got stuck and to discuss how the scenario could be improved in the future.

He also values the teamwork in the program through clinicals, assignments, and his participation with the Student Nurses’ Association (SNA). Through these, he says he’s formed long-lasting friendships and help others within the program.

As vice president of SNA, Kim brought innovative ideas the to student-run organization that hosts for professional and social events for student nurses, such as clothing drives and professional speakers. This role helped him hone his leadership and communication skills by creating a community and opportunities for Mason Nursing students.

He is grateful for all he’s learned at Mason and feels prepared for the professional world. Kim wants to continue to improve his craft and would eventually like to become a nurse practitioner.

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Nursing

Nurses

College of Public Health

bachelor of science in nursing

virtual reality

Graduation

digital innovation

Tech Talent Investment Program (TTIP)

TTIP

AARP Sponsors College of Health and Human Services’ Honoring Mason Nurses Event

John Brandon Cantrell — Thu, 17 Mar 2022 15:53:36 +0000

AARP Sponsors College of Health and Human Services’ Honoring Mason Nurses Event John Brandon C… Thu, 03/17/2022 - 11:53

��AV’s College of Health and Human Services is proud to announce AARP as a platinum sponsor for its Honoring Mason Nurses: Past, Present, and Future event, part of Mason’s 50th anniversary celebration.

The event will recognize the achievements and impact of Mason’s School of Nursing graduates and all they do to support the health and well-being of Northern Virginia residents and beyond. The College and AARP share a dedication to public health and ensuring a health workforce pipeline.

“We are thrilled to partner with the College’s School of Nursing as a leading player in developing community-engaged nurses who work across the lifespan. Mason nurses are caring and dedicated professionals who serve AARP’s members locally and nationally as health care leaders in hospitals, doctor’s offices, home care, and private health care employers,” said Susan C. Reinhard, RN, PhD, FAAN, AARP Senior Vice President.

The Honoring Mason Nurses celebration is on April 28, 2022 at the Country Club of Fairfax. Ticket information is available at chhs.gmu.edu/honoring-mason-nurses. We welcome all graduates and friends of the School of Nursing.

The College will recognize a Mason nurse of distinction in the following categories: the Outstanding Nurse Champion Award, the Outstanding Nurse Innovation Award, and the Outstanding Public Health Nurse Award.

“We are incredibly grateful to AARP for their leadership in recognizing Mason nurses,” said Germaine Louis, dean of the College of Health and Human Services. “Our School of Nursing’s academic excellence and committed faculty ensure career ready graduates who can deliver and promote health for all in their care. Mason nurses comprise much of the health workforce across Northern Virginia, and we are proud of all they do for our region.”

As a title sponsor for the College’s 2018 Tribute to a Brigadier General Hazel Johnson-Brown, this new sponsorship reflects AARP’s continuing commitment to the College.

About George Mason

��AV is Virginia’s largest public research university. Located near Washington, D.C., Mason enrolls more than 39,000 students from 130 countries and all 50 states. Mason has grown rapidly over the past half-century and is recognized for its innovation and entrepreneurship, remarkable diversity, and commitment to accessibility. It is where students come first!

About the College of Health and Human Services

The College of Health and Human Services prepares students to become leaders and to shape the public's health through academic excellence, research of consequence, community outreach, and interprofessional clinical practice. The College enrolls more than 1,900 undergraduate and 1,300 graduate students in its nationally-recognized offerings, including 6 undergraduate degrees, 13 graduate degrees, and 6 certificate programs. The college is transitioning to a college of public health in the near future. For more information, visit https://chhs.gmu.edu/.

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School of Nursing

Sponsorship

Nurses

Nurses

Tech inefficiencies, piles of (electronic) paperwork, and increased patient volume contribute to burnout of primary care physicians, study finds

In This Story

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This Mason Nurse makes an impact one patient at a time

Apply to Mason

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AARP Sponsors College of Health and Human Services’ Honoring Mason Nurses Event

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