SBUS Management Department

Vias Nicolaides

Marianne Klinker — Mon, 21 Feb 2022 16:43:57 +0000

Vias Nicolaides Marianne Klinker Mon, 02/21/2022 - 11:43

Assistant Professor, Management and Marketing, Mason Korea

Contact Information

Email: vnicolai@gmu.edu
Phone: 032-626-5123
Office Location: Korean Campus G669
Office Hours: Tuesdays and Thursdays, 4 - 5 p.m.

Biography

Professor Vias C. Nicolaides has over 10 years of scientific research and applied work experience in the Organizational Behavior (OB) and Human Capital Management fields.

Professor Nicolaides' research interests span the areas of employee selection and assessment, training and development, program evaluation, performance management, employee attendance, talent management, teams and leadership. Moreover, Dr. Nicolaides has interest in research methodology, meta-analysis, survival analysis, multilevel and longitudinal modeling as well as data science, such as machine learning algorithms.

Professor Nicolaides's has published and presented his work in international and national conferences, such as the Academy of Management, and published his research in peer-reviewed scientific journals, such as the Leadership Quarterly.

Before joining GMUK, Professor Nicolaides worked as a senior consultant for a number of clients in the Washington D.C. metropolitan areas, such as Booz Allen Hamilton, the American Bankers Association, Weir Pumps, EAC, Department of the Navy, U.S. Army Research Institute for the Behavioral and Social Sciences, and the U.S. Department of Veterans Affairs.

Education

Ph.D., Industrial/Organizational Psychology, ��AV

Leo Jung

Marianne Klinker — Mon, 21 Feb 2022 16:37:04 +0000

Leo Jung Marianne Klinker Mon, 02/21/2022 - 11:37

Associate Professor, Marketing and Management, Mason Korea

Contact Information

Email: hjung20@gmu.edu
Phone: 032-626-5109
Office Location: Korean Campus G628

Biography

Doctor Leo Jung is associate professor at ��AV Korea. He teaches management and marketing courses. After graduation from KAIST (Korea Advanced Institute of Science and Technology), He had worked for SK Groups more than 30 years. He was CEO of SK Petrochemical and SK Gas. His management and marketing experiences at the SK companies become invaluable foundation for his teaching and research activities. He has aims of supporting the millennium generation (students) to develop their career goals and become transformational leaders in the global business society.

Education

MS in Management Science (KAIST)
PH.D. in Management Policy (KAIST)

Toyah Miller

Marianne Klinker — Fri, 08 Oct 2021 16:23:45 +0000

Toyah Miller Marianne Klinker Fri, 10/08/2021 - 12:23

Professor, Management
Additional Roles: Director of Research for the Center for Innovation and Entrepreneurship

Contact Information

Email: tmille8@gmu.edu
Phone: (703) 993-1816
Office Location: Enterprise Hall 209
Office Hours: by appointment

Biography

Dr. Toyah Miller is a professor of strategy and entrepreneurship at the Costello College of Business. She received her doctorate in Management at Texas A&M University, and before getting her doctorate, she worked as a management consultant for Ernst & Young. Her research focuses on four interrelated areas: entrepreneurship, innovation and change, international strategy, and corporate governance. Her entrepreneurship research explores topics on mentoring in accelerators, entrepreneurial networks, and new venture strategy. In addition, she has a strong interest in social entrepreneurship and inclusive innovation and is the Director of Research for the Center for Innovation and Entrepreneurship. She has published in such journals as Academy of Management Review, Academy of Management Journal, Organization Science, Strategic Management Journal, and Entrepreneurship Theory & Practice. She currently serves as an associate editor of the Journal of Management and on the editorial board of Journal of Business Venturing and Strategic Entrepreneurship Journal.

Research Interests

Entrepreneurship
Innovation
Strategic change
International strategy and corporate governance
Social entrepreneurship

Research and Awards

Krause, R., & Miller, T. L. 2020. From strategic leaders to societal leaders: On the expanding social role of executives and boards. Journal of Management, 46 (8): 1315–1321.
Batjargal, B., Tsui, A, Hitt, M. A., Arregle, J. L., Miller, T. L, & Webb, J. 2020 National culture, women and men entrepreneurs’ social networks and new venture growth. Cross Cultural & Strategic Management, 26 (4): 490-521.
Arregle, J. L., Miller, T. L., Hitt, M. A., & Beamish, P. W. 2018. The role of MNEs’ internationalization patterns in their regional integration of FDI locations. Journal of World Business, 53(6), 896-910.
Arregle, J. L., Miller, T. L., Beamish, P. W., Hitt, M. A. 2016. How does regional institutional complexity affect MNE internationalization?. Journal of International Business Studies, 47(6): 697–722.
Arregle, J. L., Batjargal, B., Hitt, M. A., Webb, J., & Miller, T. L, Tsui, A. 2015. Family ties in entrepreneurs’ social networks and new venture success. Entrepreneurship Theory & Practice, 39(2): 313–344.
Triana, M., Miller, T. L, and Trzebiatowski, T. M. 2014. The double-edged nature of board gender diversity: Diversity, firm performance, and the power of women directors as predictors of strategic change. Organization Science, 25(2): 609-632.
Batjargal, B., Tsui, A., Arregle, J. L., Hitt, M. A., Webb, J., & Miller, T. L. 2013. Institutional polycentrism, entrepreneurs’ social networks and new venture growth. Academy of Management Journal, 56: 1024-1049.
Grimes, M., McMullen, J., Vogus, T., & Miller, T. L., 2013. Studying the origins of social entrepreneurship: compassion and the role of embedded agency. Academy of Management Review, 38: 460-463.
Arregle, J. L., Miller, T. L., Beamish, P. W., Hitt, M. A. 2013. Do regions matter? An integrated institutional and semi-globalization perspective on the internationalization of MNEs. Strategic Management Journal, 34: 910–934.
Miller, T. L., Wesley, C., & Williams, D. A. 2013. Educating the minds of caring hearts: Understanding social entrepreneurship competencies needed for practice and taught in the classroom. Academy of Management Learning & Education, 11: 349-370.
Holmes, R. M., Miller, T. L., Hitt, M. A., & Salmador, M. P. 2013. The interrelationships among informal institutions, formal institutions, and inward foreign direct investment. Journal of Management, 39(2): 531-566.
Miller, T. L., Grimes, M., McMullen, J., & Vogus, T. 2012. Venturing with heart and head: Compassionately creating value through social enterprise. Academy of Management Review, 37: 616-640.
Connelly, B., Miller, T. L., & Devers, C. 2012. Trust, but verify: A model of individuated distrust and trust in interorganizational relationships. Strategic Management Journal, 33: 820-833.
Miller, T. L., & Wesley, C. 2010. Assessing mission and resources for social change: An organizational identity perspective on social venture capitalists’ decision criteria. Entrepreneurship Theory & Practice, 34(4): 305–333.
2009 Best Paper Award – NYU Satter Conference on Social Entrepreneurship
Miller, T. L., & Triana, M. 2009. Demographic diversity in the boardroom: Mediators of the board diversity-firm performance relationship. Journal of Management Studies, 46: 755–786.
Certo, T. S., & Miller, T. L. 2008. Social entrepreneurship: Key issues and concepts. Business Horizons 51: 267–271.
Hitt, M. A., Tihanyi, L., Miller, T. L., & Connelly, B. 2006. International diversification: Antecedents, moderators, and outcomes. Journal of Management, 32: 831–867.
2006 Journal of Management Best Paper of the Year Award

Teaching Interests

Strategic Management
Innovation Management
Entrepreneurship
Social Entrepreneurship

Bernadette Costello

Andrew J Schappert — Wed, 06 Oct 2021 17:24:34 +0000

Bernadette Costello Andrew J Schappert Wed, 10/06/2021 - 13:24

Adjunct Faculty, Management

Contact Information

Email: bcostell@gmu.edu
Office Hours: By appointment

Biography

Dr. Bernadette Costello is the Managing Partner for BCC Consulting. The foundation of her coaching and consulting practice is “You are Exactly Where You Are Supposed To Be.” Affirming where you are is the first step in any transformation. Transformation is like looking into a labyrinth: a path for discovery, understanding & clarity. One way in & one way out-there are no dead ends. That symbolism expresses Bernadette’s approach to coaching, consulting, learning and the sacred space created with clients to support their journey.

Bernadette has over 25 years of talent development, coaching, consulting, and leadership experience in human resources and talent development in the public, non-profit, and higher education sectors. She is also an adjunct faculty member in the ��AV’s Costello College of Business, Integrated Studies, and Schar School of Policy and Government. She is certified in several assessment tools which include Myers Briggs, DiSC, EQi, and Appreciation in the Workplace MBA.

Bernadette has served as President for the Metro D.C. Chapter of the Association of Talent Development (ATD), as Chair of the ATD Leader’s Conference Program Advisory Committee and was a member of ATD’s National Advisors for Chapters. She has served on other professional organizations in leadership and volunteer roles with Virginia CUPA (Colleges and Universities Personnel Association), and the International Personnel Management Association (IPMA). Bernadette received a Bachelor of Social Work from Southern Illinois University, a Masters in Public Administration from the University of North Carolina at Chapel Hill and a doctorate in Higher Education from ��AV. She is an ACC certified coach, an Energy Leadership Index Master Practitioner and holds a SHRM-SCP certification.

School of Business Faculty Victoria Grady and and Mason Student Tyece Wilkins Working to Improve the Efficacy of Diversity, Equity, and Inclusion Efforts in Workplace

Marianne Klinker — Tue, 24 Aug 2021 20:22:20 +0000

School of Business Faculty Victoria Grady and and Mason Student Tyece Wilkins Working to Improve the Efficacy of Diversity, Equity, and Inclusion Efforts in Workplace Marianne Klinker Tue, 08/24/2021 - 16:22

In This Story

Victoria Grady

“Currently, many diversity and inclusion initiatives are ineffective at best and detrimental at worst in terms of addressing the much-needed behavioral change of employees’ who continue to resist the need to embrace new values and perspectives.”

Victoria Grady

So say Victoria Grady, director of the MS in Management program and an affiliate faculty member with the Business for a Better World Center (B4BW), and Tyece Wilkins, Mason School of Business MBA candidate, in their recently released research paper that examines the role of psychological contracts and the way they can hinder organizational change. The paper and the research it is based on takes a specific look at how diversity, equity, and inclusion (DEI) efforts can lead to effective change management practices and ultimately, permanent organizational advancement of racial equity.

When she is not in the classroom or moving our understanding of equity and inclusion initiatives forward, Wilkins is a DEI manager at BAE Systems, where she oversees strategy and development for the company’s eight Employee Resource Groups.

Grady, an associate professor of Organizational Behavior at the ��AV School of Business, has an impressive research portfolio that focuses on the behavioral implications of organizational change. Her unique emphasis is the role of Attachment Behavior and Transitional Objects within the change process. Recent research publications can be found in Harvard Business Review, Washington Business Journal, Bloomberg News, GovExec.com, the Journal of Change Management, and The Public Manager. In addition, she serves as the professor in residence for their People and Change Practice-Healthcare at Dixon Hughes Goodman (DHG) based out of Charlotte, North Carolina.

Tyece Wilkins

Recently, both Wilkins and Grady discussed with us how they came together to work on this new research.

What motivated each of you to start working in the Diversity, Equity, and Inclusion (DEI) space?

Wilkins: One of the things I wrote in the cover letter for my first DEI job was that the human experience moves me, and the way human experience influences and enhances the workplace energizes me. DEI work demands a lot of your head and heart, which means there is never a dull moment. As the world evolves, there is always a new challenge to tackle, person to inspire, and cultural hurdle to overcome.

Grady: Tyece was a student of mine in MBA 728 during spring 2020. About a month after class ended, she wrote and asked if we could talk—she had an idea. Her idea came from her feelings on George Floyd and the Black Lives Matter movement that was really garnering some much-needed attention at that time. In class, we had discussed the psychological contract, and Tyece wanted to explore the hypothesis that we needed change that began with the most basic behavior related to the DEI in the workplace. She wanted to know what we could learn if we explored the possibility of intentionally breaking psychological contracts in the workplace to then build them back with an explicit focus on Diversity, Equity, and Inclusion. My response was WOW! From that conversation we developed an independent study and ultimately, together, we authored a paper sharing our results.

What can you tell us about what you learned from your work on DEI?

Grady: To be perfectly transparent, I did not have substantive experience directly related to DEI research when Tyece initially approached me. I was intrigued by her thoughts, captivated by the simplicity of the connection, and perplexed at how this connection was not already present in the literature we reviewed.

There is a clear relationship to the theoretical development of both Workplace Attachment Behavior and the psychological contract. The most significant realization came during a conversation with Tyece early in the research where we discussed the urgent need to completely break down bias, perception, and mental models related to DEI in the workplace. Our thoughts are that organizations may need to intentionally breach the psychological contract, disrupting organizational attachments, in order to permanently build it back as a critical component of the organization’s DEI commitment. Psychological contracts—especially those of senior leaders and managers—are changing as the expectations for allyship competency, open dialogue about race, and preemptive organizational activism take their place on center stage.

Beyond this paper what else are you working on, can you describe some of your other activities?

Wilkins: Outside of my MBA work, my full-time role is as DEI manager at BAE Systems. This role entails leading the strategy and development of our eight Employee Resource Groups, with a membership network of more than 4,000 employees.

Grady: I have spent the last 15 plus years researching and studying the role of Attachment Behavior on Organizational Behavior and Change. Over the course of the last two-plus years we have added the role of the workplace psychological contract as an important factor in understanding Attachment Behavior in the context of organizational change. In addition to this very exciting DEI work, we are also working on several other projects to include fantastic research related to Attachment Styles and Burnout. In addition to my research pursuits, I am the Academic Director for the Master of Science in Management (MSM) Program.

Tyece and Victoria, thank you so much for your work in this field and your commitment to B4BW. What could we be doing to support you and your colleagues’ research and other efforts?

B4BW is uniquely positioned to influence the minds and perspectives of emerging business leaders—and that’s exactly what would support our efforts!

It is critically important that the next cohort of business leaders understand the incredible value of not only hard skills, but soft skills too. We need to be more purposeful about having DEI conversations in our business classrooms, and B4BW can help make that happen.

Topics

Costello College of Business News

Business for a Better World Affiliate Faculty in the News

Business for a Better World Center News

SBUS Management Department

Management Faculty Research

Costello College of Business Faculty Research

diversity equity and inclusion DEI

Catherine Rodman

Marianne Klinker — Thu, 19 Aug 2021 17:09:16 +0000

Catherine Rodman Marianne Klinker Thu, 08/19/2021 - 13:09

Adjunct Faculty, Management

Contact Information

Email: crodman@gmu.edu
Phone: (703) 993-1770
Office Location: Enterprise Hall 206
Office Hours: By appointment

Biography

Cate Rodman is an adjunct professor within the Management Area in the Costello College of Business at ��AV and a Senior Facilitator at The EDGE, Mason's Team Development and Experiential Learning Center.

Cate holds an MS in Organization Development and Knowledge Management (ODKM) from the GMU Schar School of Public Policy, a Graduate Certificate in Conflict Analysis and Transformation: Collaborative Community Action (GMU Carter School) as well as both a BA and a MA in Technology Development Strategies from Boston University. Ms. Rodman's professional work explores organizational learning, team development, effective communication, conflict strategies, and experiential learning. She has worked for the Central Intelligence Agency and Northrup Grumman as well as independent consulting for corporations, non-profits, government agencies, and small businesses. Cate has been teaching MGMT 413 since Fall 2020 and has also taught MGMT 303.

Einav Hart

Marianne Klinker — Tue, 17 Aug 2021 20:45:30 +0000

Einav Hart Marianne Klinker Tue, 08/17/2021 - 16:45

Assistant Professor, Management

Contact Information

Email: ehart8@gmu.edu
Office Location: 9900 Main Street 251
Office Hours: By appointment
Pronouns: she/her

Personal Websites

Einav Hart

Biography

Einav Hart is an assistant professor of organizational behavior in the management department at the Costello College of Business. Her research on behavioral decision making explores how people communicate about difficult topics, and how negotiating affects people's future, post-agreement relationships and performance. Dr. Hart's work integrates insights from psychology, economics, and game theory. Prior to joining George Mason, Dr. Hart was a data scientist at Uber, and a visiting scholar at Wharton. She teaches negotiation at the College of Business, and has taught courses on negotiation and trust at the University of Pennsylvania. Her educational background includes a BA in statistics and cognitive science, an MA and PhD in cognitive science and rationality from the Hebrew University of Jerusalem.

Research Interests

Negotiation
Trust
Decision Making
Organizational Behavior

Education

B.A., M.A., Ph.D - Hebrew University of Jerusalem

Research

For recent publications visit EinavH.art or Dr. Hart's Google Scholar page.

Teaching Interests

Negotiation
Organizational Behavior
Business Ethics
Managerial Decision Making

Media Clippings

July 19, 2024 - Business Insider India
Afraid to negotiate the salary on your new job offer? Research says it’s not as risky as you think—here’s why
February 19, 2024 - METRO
Someone asked what’s the worst thing you can do and science came up with the answer
February 15, 2024 - BNN Breaking
The Paradox of Secret Sharing: Morality, Perception, and Reputation
January 11, 2024 - The Economist
When your colleagues are also your rivals
December 4, 2023 - CNBC
Want a job or promotion? Know the correct way to brag
November 20, 2023 - Harvard Business Review
How to Self-Promote — Without Sounding Self-Centered
November 9, 2023 - Quality Digest
Why Shameless Self Promotion Backfires at Work
July 5, 2023 - Inside Higher Ed
When Winning a Negotiation Can Leave You Worse Off
June 12, 2023 - MarketWatch
Before hiring a financial planner, catch them off-guard with smart questions that extract revealing answers
November 26, 2022 - Psychology Today
Do You Know How to Ask Questions in Your Relationship?
September 15, 2022 - The Wall Street Journal
The Best Way to Brag About Your Accomplishments: Don’t Take All the Credit
March 2, 2022 - Psychology Today
When Can Negotiators Profit by Not Focusing on Profit?
Knowledge@Wharton podcast: "Hard Negotiations: Why a Softer Approach Yields Better Outcomes" (Jan 2020)
- Also featured on LinkedIn Editors' Picks (Jan 2020)
Society for Personality and Social Psychology (SPSP) member spotlight (Dec 2019)

Heather Vough

Marianne Klinker — Tue, 17 Aug 2021 20:38:49 +0000

Heather Vough Marianne Klinker Tue, 08/17/2021 - 16:38

Associate Professor, Management
Additional Roles: PhD in Business Program Director

Contact Information

Email: hvough@gmu.edu
Phone: (703) 993-1781
Office Location: 9900 Main Street Suite 253
Office Hours: By appointment

Biography

Heather C. Vough is an associate professor at ��AV. She has previously held academic positions at the University of Cincinnati and McGill University. She received her PhD in Business Administration from the University of Illinois, Urbana-Champaign. Her research is focused on identity construction and sensemaking in organizations, professions, and careers. Her research has been published in the Academy of Management Journal, Academy of Management Review, Administrative Science Quarterly, Human Relations, Journal of Applied Psychology, Journal of Organizational Behavior, Journal of Management, and Organization Science among others. Her work has also been featured in the Harvard Business Review, the Washington Post, the Globe and Mail, the Wall Street Journal, Psychology Today, U.S. News and World Report, and the Huffington Post. She has served on the editorial board of five journals and is currently one of the qualitative Associate Editors at the Academy of Management Journal.

Media Clippings

October 16, 2023 - The Academic Minute
Why People Don’t Call Themselves Entrepreneurs
September 18, 2023 - Great Place to Work
How a Focus on Passion in the Workplace Can Push Employees Toward Burnout
July 2023 - HR Future
Social gaffes in the workplace
January 24, 2022 - HR Dive
Social Gaffes Can Make or Break Your Work Relationships
August 2, 2021-Cincinnati Public Radio
Workplace Interruptions Can Be Annoying, But There Is An Upside, Study Finds
March 18, 2021 - HR Exchange Network
Ep. 55 The Resilience of Women During the COVID Era of Work

Download CV

Jinyuan (Stephanie) Song

Marianne Klinker — Tue, 17 Aug 2021 20:24:05 +0000

Jinyuan (Stephanie) Song Marianne Klinker Tue, 08/17/2021 - 16:24

Assistant Professor, Management

Contact Information

Email: jsong34@gmu.edu
Phone: (703) 993-6527
Office Location: Enterprise Hall 106
Office Hours: Thursdays from 1:30 to 4:30 p.m. or by appointment

Biography

Jinyuan (Stephanie) Song is an Assistant Professor of Management at the Costello College of Business, ��AV. She teaches Advanced Business Models and Introduction to Entrepreneurship.

Stephanie’s main research interests rest at the intersection of strategic leadership, competitive analysis, and social networks. In particular, she studies the effects of language in competition, and how executives’ characteristics (e.g., human and social capital) affect firms’ decision-making and engagement with competitors in the new competitive landscape.

Stephanie holds a Ph.D. in Management from Penn State University, an MBA from Yale University, and undergraduate degrees from Peking University with double majors in International Relations and Economics. She has worked at PwC, Fleishman-Hillard, and the United Nations Department of Field Support. She also has start-up experience in the industries of online social networking and education

Research Interests

Strategic Leadership
Corporate Governance
Nontraditional Competition
Social Networks

Education

PhD – Management, The Pennsylvania State University
MBA – Yale University
BA – Economics, Peking University
BA – International Relations, Peking University

Teaching Interests

Strategic Management
Entrepreneurship

Shawn T. Zelman

Marianne Klinker — Mon, 16 Aug 2021 21:01:00 +0000

Shawn T. Zelman Marianne Klinker Mon, 08/16/2021 - 17:01

Adjunct Faculty, Management

Contact Information

Email: szelman@gmu.edu
Phone: (703) 993-4164
Office Location: Enterprise Hall 206
Office Hours: By appointment

Biography

Shawn Taylor Zelman most recently worked at The Coulter Companies as a Communications Consultant. Zelman consulted with nonprofit clients on their communications and management needs including overall communications strategy, media relations, public relations, and served as editor of RESOLVE, for the Journey and Beyond.

Previously, Zelman worked to promote the National Association of Women Business Owners (NAWBO) initiatives to the media, develop media partnerships, media training national Board members and chapter leaders, develop branding guidelines, and assisted NAWBO’s 80 chapters in promoting their activities on the local level. In 2007, Zelman was named Senior Director and handled both NAWBO’s communications and chapter relations.

Zelman owned her own communication and management consulting firm. She worked with her clients to find solutions for their communication and management challenges. Her work as a business owner gave her the experience to better understand the business working environment.

Never afraid to take on challenging topics, Zelman began her career assisting the largest gun control organization pass the Brady Law and the ban on semi-automatic assault weapons. This experience provided Zelman with the opportunity to thoroughly understand the legislative process and work closely with print, television, and radio media.

To further her experience, Zelman worked for the largest, independent medical student association as director of public relations and legislative affairs. In this position, she developed media training curriculum for medical student leaders and assisted in organizing a health policy forum for medical students. The position allowed Zelman to utilize her public relations and legislative knowledge and use her program management and organizational skills to meet the organization’s needs.

Zelman then moved from a nonprofit setting to a for-profit public relations agency to work to improve care near the end-of-life. Through her work on the Robert Wood Johnson Foundation’s (RWJF) Last Acts Campaign, Zelman managed volunteer committees; assisted in building an online community, recruited member organizations, wrote grants, and prepared budgets. One goal of this Last Acts Campaign was to explain to a consumer audience the need for effective advance care planning and help families understand and prepare for the dying process.

With extensive experience in handling an organization’s daily internal and external communications needs, developing and implementing communications plans, building online communities, managing community programs and projects, grassroots coalition building, and organizational management. Zelman’s experience brings a stronger communication and management presence to each project.

Throughout her career, Zelman’s direct and detailed-oriented approach has offered organizations the peace of mind to get their communications’ project completed on time and successfully.

Zelman, her husband, Jeff, and their three daughters reside in Leesburg, Virginia.

Education

PhD - Organizational Management & Behavior
MS, ��AV
BS, Virginia Tech