Body
On Thursday, June 23Ìýat 12 noon ET, theÌýÌýwill host a panel on how retailers can empower frontline employees to deliver a remarkable customer experienceÌýfeaturing four leading experts. Panelists include:
- Christiana DiMattesa, Senior Director Marketing, Under ArmourÌý
- Chris Todd, CEO, Theatro Ìýa technology startup pioneering the market’s first IoT voice-controlled enterprise wearable forÌýbrick and mortar retail, hospitality, and manufacturingÌý
- Julian Mills, CEO, Quorso an UK based analytics startup pioneering in-store analytics by analyzing data to provide store managers with 3 top-priority, daily actions for every store,Ìý
- Sue McMohan, Retail/Consumer Goods Industry Advisor, Microsoft Ìý
Sponsored byÌý, and part of our transforming retail series, this panel features experts who will engage in a candid 360-degree conversation on the challenges and opportunities facing retailers as they seek to empower their store associates, store managers, and district managers to deliver a unique customer experience. There will be a focus on technology and analytics in unlocking the potential retail employees in delivering a superior customer experience.Ìý The panelists will discuss:Ìý
- What are the challenges and solutions to acquiring and retaining the right retail talent?ÌýÌý
- How can retailers build an organizational culture that empower employees to deliver a superior shopper experience?ÌýÌý
- How can technology and analytics unlock the power of the employees in delivering a superior experience today and tomorrow?ÌýÌý
- How can retailers balance the privacy tradeoff when it comes to deploying technology and analytics.Ìý ÌýÌý
- What technologies should retailers invest in to empower frontline employeesÌý